Terms and Conditions

1. Introduction

Welcome to alertsonchain.com (“Service”). By accessing or using the Service, you agree to these Terms and Conditions (“Terms”). If you do not agree, you must stop using the Service immediately. Updates to these Terms may occur from time to time, and continued use of the Service means you accept any changes.

2. User Responsibilities

• Users sign in by signing a message with their wallet. That signature proves the address is yours; it authorises no transaction and moves no funds. Keep the wallet itself secure — anyone who controls it can sign in as you.
• Users must provide accurate information when creating an account and keep login credentials secure.
• Users must not exploit bugs, vulnerabilities, or loopholes within the Service.
• Users must not reverse-engineer, decompile, or attempt to hack the Service.
• Users must not use the Service to engage in illegal or harmful activities.
• Users must not overload or abuse the Service (e.g., excessive API calls, spamming notifications, creating multiple accounts to bypass limits).
• Users must not share their account with others. Accounts are strictly individual.
• Users may only monitor blockchain wallets they own or have explicit permission to monitor.
• Users must not use the Service to track, harass, or surveil individuals.
• Users must comply with all applicable local laws when using the Service.
• Users should never share private keys, seed phrases, or sensitive access credentials with the Service.

3. Subscription Plans and Payments

• The Beta Plan is free and monitors 1 owned wallet per user, with one account per individual user.
• Paid plans are billed through Stripe, monthly or yearly, at the price shown at checkout. Card details are entered on Stripe's pages; we never see them.
• Each plan includes a monthly allowance of processed events. Every alert that matches one of your rules counts against it — a wallet alert and a contract alert count the same.
• When you reach your monthly allowance, alerts stop until the period resets or you move to a larger plan. Your rules are not deleted.
• Changing tier takes effect immediately and Stripe prorates the difference against your current period. A preview of the amount is shown before you confirm.
• Cancelling takes effect at the end of the period you have already paid for; access continues until then.
• The Service may suspend or terminate accounts that exceed limits or violate these Terms.

4. Liability and Disclaimers

• Notification delivery times depend on network performance, system load, monitored addresses, and blockchain conditions. Delivery is not guaranteed.
• During Beta, there is no guaranteed uptime, reliability, or performance (no SLA).
• The Service is provided on an “as is” and “as available” basis without warranties of any kind.
• The Service is not liable for missed, delayed, duplicate, or inaccurate notifications.
• The Service is not responsible for financial losses, trading outcomes, or decisions based on alerts.
• Blockchain data sources and third-party providers may introduce delays or inaccuracies outside our control.
• Users assume full responsibility for interacting with blockchain networks and smart contracts.

5. Termination of Service

• The Service may suspend or terminate accounts that violate these Terms or misuse the system.
• The Service may modify or end the Beta phase at any time. Users will be notified when possible.
• If an account is terminated or deleted by the user, all associated data will be permanently removed.
• Users may request account deletion at any time by contacting support.
• Data may be retained temporarily for legal, security, or operational reasons before permanent deletion.

6. Data Processing and Analytics

• The Service uses analytics tools, including Sentry, to monitor stability, performance, and error logs.
• Alerts are delivered through Telegram, which receives the alert content and your Telegram chat id.
• Payments and subscriptions are handled by Stripe, which processes your payment details directly. We store only the identifiers needed to link your account to your subscription.
• Collected data may include IP address, device type, browser information, usage patterns, and error traces.
• We do not collect private keys, seed phrases, or wallet access credentials.
• Personal data is processed according to applicable privacy laws, including GDPR obligations for EU users.
• Users may request access to, correction of, or deletion of their personal data by contacting support.
• Some data may be transferred to third-party processors such as hosting providers, analytics services, and email delivery platforms.

7. Acceptable Use Policy

• Users must not bypass rate limits or attempt to hack or overload the system.
• Users may not generate artificial blockchain traffic to trigger alerts.
• Users may not use automation or bots unless explicitly allowed.
• Users must not engage in activities that disrupt or degrade platform performance for others.
• Users may not attempt to monitor wallets belonging to individuals or organizations without explicit permission.

8. Cookies and Tracking Technologies

The Service uses cookies and similar technologies to maintain functionality, analyze performance, and enhance user experience. Users in regions requiring consent (such as the EU) will be shown a cookie banner. Essential cookies cannot be disabled, while optional analytics cookies may be controlled via the consent banner.

9. Governing Law

These Terms are governed by the laws of Poland. Any disputes arising under or related to these Terms will be resolved exclusively in the courts of Warsaw, Poland.